Your Guide Shopping at Eterna

Your Guide to Shopping for Luxury Lab-Grown Diamonds at our Brand.

At our luxury lab-grown diamond brand, we understand that shopping for diamond jewelry can be a complex and overwhelming process. That's why we've put together this FAQ page to answer some of the most common questions we receive from our customers.

We hope that this FAQ page has helped to answer some of the most common questions that you might have about shopping for luxury lab-grown diamonds at Eterna. If you have any other questions, please don't hesitate to contact us. We're always happy to help!

Frequently asked questions

What Are Lab-Grown Diamonds?

Lab-grown diamonds are diamonds that are created in a controlled laboratory environment using advanced technology that replicates the natural diamond growing process. They are virtually identical to natural diamonds in terms of quality, cut, and sparkle, but they have a smaller environmental impact.

Are Lab-Grown Diamonds Real Diamonds?

Yes, lab-grown diamonds are real diamonds and are made of the same material as natural diamonds. They are also certified by leading gemological institutions, ensuring that they meet the highest standards of quality and authenticity.

How Do Lab-Grown Diamonds Compare To Natural Diamonds in Terms Of Quality?

Lab-grown diamonds are virtually identical to natural diamonds in terms of quality, cut, and sparkle. They are also certified by leading gemological institutions, ensuring that they meet the highest standards of quality and authenticity.

How Do Lab-Grown Diamonds Compare To Natural Diamonds In Terms Of Price?

Lab-grown diamonds are often more affordable than natural diamonds, making them accessible to a wider range of customers. They also offer a cost-effective option without compromising on quality.

Do You Offer A Warranty On Your Lab-Grown Diamonds?

Yes, we offer a comprehensive warranty on all of our lab-grown diamond jewelry, covering any defects in craftsmanship or issues with the lab-grown diamond itself that may occur under normal wear.

What Payment Methods Do You Accept?

We accept a wide range of payment methods, including Visa, Mastercard, American Express, PayPal and bank transfer.

How Long Does It take To Receive My Order?

The delivery time can vary depending on the item, but we aim to ship orders within 5-7 business days. We will provide you with a tracking number as soon as your order has been shipped.

How Can I Contact Customer Service?

You can contact us through email, phone, or our website's contact form. Our team of experts is available to assist you with any questions or concerns.