Warranty

Our Commitment to Quality: Warranty Information for Our Luxury Lab-Grown Diamonds

At our luxury lab-grown diamond brand, we are committed to providing the highest-quality diamonds and exceptional customer service. That's why we offer a comprehensive warranty on all of our lab-grown diamond jewelry.

Our warranty covers any defects in craftsmanship, including loose or faulty prongs, broken or bent shanks, and any other issues with the setting or workmanship of the piece. It also covers any issues with the lab-grown diamond itself, such as chips or cracks, that may occur under normal wear.

To take advantage of our warranty, simply contact us within 30 days of receiving your order and provide a detailed description of the issue. We will then determine the most appropriate course of action, which may include repair or replacement of the item.

It's important to note that our warranty does not cover damage or loss caused by accidents, misuse, or normal wear and tear. We recommend that you have your jewelry inspected by a professional jeweler at least once a year to ensure that it is in good condition.

In addition to our warranty, we also offer a comprehensive after-sales service, including free cleaning and maintenance checks, to ensure that your jewelry stays in top condition.

In conclusion, by choosing our luxury lab-grown diamond brand, you can have peace of mind knowing that your jewelry is backed by our comprehensive warranty. We are committed to providing the highest-quality diamonds and exceptional customer service, and we will always stand behind our products. If you ever have an issue with your lab-grown diamond jewelry, please don't hesitate to contact us, and we will do our best to make it right.